Title: WCC Administrator Training  
Owner: Allen Sproul
Creator: Allen Sproul Mar 27, 2018
Last Changed by: Brian Brough Nov 03, 2021
Tiny Link: (useful for email) https://veracitykb.atlassian.net/wiki/x/WwDB
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Knowledge Base (3)
    Page: CJP Agent Training Videos
    Page: WCC Agent Training
    Page: Webex Contact Center
Hierarchy
Children (20)
    Page: What is Webex Contact Center (WCC)?
    Page: Introduction to Terms
    Page: WCC Admin Dashboard
    Page: WCC System Requirements
    Page: WCC Provisioning Essentials
    Page: WCC Entry Points & Queues
    Page: WCC Provisioning Framework
    Page: WCC Routing Strategies
    Page: WCC Skill-Based Routing
    Page: WCC Call Recordings
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