FirstDigital Customer Knowledge-base

WCC Agent Training

Owned by Allen Sproul (Unlicensed)

Last updated: May 26, 2022 by Sandy Fletcher (Unlicensed)

This page contains all of our Webex Contact Center Agent Desktop training videos. For administrator training videos click here.

WCC Agent Desktop Essentials (Newest Version)

ifra

Deep Dive With Cisco Product Manager

Webex Contact Center

Agent Desktop Quick Start Guide

WCC Agent Desktop Quick Start Guide New Version.docx

For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.