FirstDigital Customer Knowledge-base

WCC Agent Training

This page contains all of our Webex Contact Center Agent Desktop training videos. For administrator training videos click here.

WCC Agent Desktop Essentials (Newest Version)


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Deep Dive With Cisco Product Manager

Webex Contact Center


 Agent Desktop Quick Start Guide

WCC Agent Desktop Quick Start Guide New Version.docx


For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.