FirstDigital Customer Knowledge-base
WCC Admin Dashboard
WCC used by to be called CC1 before Cisco purchased the application.
Topic | Time Stamp in Video |
|---|---|
Introduction for logging in | 0:25 |
Admin vs. Agent Views | 0:50 |
Admin Dashboard | 1:55 |
Overview and functions of Dashboard | 2:30 |
Other Modules Oerview | 3:35 |
Full Video | Length: 4:51 |
For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.