FirstDigital Customer Knowledge-base

WCC Entry Points & Queues

Owned by Allen Sproul (Unlicensed)
Aug 22, 2019
1 min read

WCC used by to be called CC1 before Cisco purchased the application.

Topic

Time

Topic

Time

Typical Call

0:00

Introducing Entry Points

:29

Creating Entry Points

1:53

Queue Settings

3;57

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