FirstDigital Customer Knowledge-base

WCC Admin Dashboard

Owned by Allen Sproul (Unlicensed)
Last updated: Mar 19, 2020 by Sandy Fletcher (Unlicensed)
1 min read

WCC used by to be called CC1 before Cisco purchased the application.

Topic

Time Stamp in Video

Topic

Time Stamp in Video

Introduction for logging in

0:25

Admin vs. Agent Views

0:50

Admin Dashboard

1:55

Overview and functions of Dashboard

2:30

Other Modules Oerview

3:35

Full Video

Length: 4:51

For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.