FirstDigital Customer Knowledge-base

WCC Salesforce Lightning Package

Owned by Allen Sproul (Unlicensed)

Last updated: Jul 17, 2019

Use the following link to download and install the SFDC Lightning package for the Webex Contact Center integration.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/CJP/GetStartedWCCSalesforce.pdf

For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.