FirstDigital Customer Knowledge-base

Is Webex Contact Center PCI Compliant?

Owned by Sandy Fletcher (Unlicensed)
Aug 17, 2020
1 min read

From Cisco’s Privacy Data Sheet

Public ©2019 Cisco and/or its affiliates. All rights reserved. Version 2.1 March 2020 Cisco Webex Contact Center Service

The Privacy Data Sheet describes the processing of personal data (or personal identifiable information) by Cisco Webex Contact Center.

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In addition to complying with our stringent internal standards, Cisco also continually maintains third-party validations to demonstrate our commitment to information security. The Service has received the following certifications: • SOC 2 Type II • SOC 3 • Release 10 PCI-DSS v 3.2 Certification, WxCC PC PCI-DSS v 3.2 target July audit • HIPAA Attestation

https://trustportal.cisco.com/c/dam/r/ctp/docs/privacydatasheet/collaboration/cisco-customer-journey-privacy-data-sheet.pdf

For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.