Webex Calling Overview and Benefits

• Cloud-based Flexibility: Makes and receives calls possible from anywhere with an internet connection, fostering remote work and increased accessibility.

• Unified Communications: Integrates calling with features like messaging, meetings, and collaboration tools in one platform, streamlining communication workflows.

• Enhanced Mobility: Webex Calling functions seamlessly on various devices, including smartphones, tablets, and desktops, allowing users to stay connected on the go.

• Robust Security: Leverages Cisco's security infrastructure to ensure secure communication and data protection.

• Scalability and Cost-Effectiveness: Subscription-based plans cater to businesses of all sizes and offer potential cost savings compared to traditional phone systems.

• Simplified Management: Provides an intuitive interface for both administrators and users, making configuration and call management efficient.

Overall, Webex Calling offers a solution for businesses seeking a modern, mobile-friendly, and secure cloud-based phone system that integrates seamlessly with their existing collaboration tools.

Perfect for:

• Customer Managed Service

• Small to large businesses: Webex Calling scales well to accommodate the needs of businesses of various sizes, offering a cost-effective solution for both small teams and large enterprises.

• In-office or remote users not interested in having a physical device to manage: With its cloud-based architecture, Webex Calling eliminates the need for on-premise PBX hardware, allowing users to make and receive calls from any device with an internet connection. This is ideal for remote workers or businesses seeking a more flexible work environment.

• Businesses seeking a modern, mobile-friendly, and secure cloud-based phone system: Webex Calling incorporates the latest features and functionalities, prioritizing mobility and user-friendliness. Additionally, Cisco's robust security infrastructure ensures secure communication and data protection.

May not be for:

• Clients transitioning from robust PBX systems (Zultus, Avaya, Mitel, Shortel): While migration is possible, it might require Webex Calling Center (WCC) to achieve the same level of feature parity as these established PBX systems.

• Clients with complicated call flows: Webex Calling might not be suitable for businesses with intricate call routing requirements or heavy call volume.