WCC used by to be called CC1 before Cisco purchased the application.
Topic | Time |
---|---|
Introduction for logging in | 0:25 |
Admin vs. Agent Views | 0:50 |
Admin Dashboard | 1:55 |
Overview and functions of Dashboard | 2:30 |
Continued in-depth overview | 3:35 |
FirstDigital Customer Knowledge-base
WCC used by to be called CC1 before Cisco purchased the application.
Topic | Time |
---|---|
Introduction for logging in | 0:25 |
Admin vs. Agent Views | 0:50 |
Admin Dashboard | 1:55 |
Overview and functions of Dashboard | 2:30 |
Continued in-depth overview | 3:35 |