FirstDigital Customer Knowledge-base

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Administrator and Supervisor Login

There are two ways to login as an administrator:

  1. https://admin.webex.com/login

    1. This logs you into Control Hub

    2. From Control Hub, you would need to cross-launch the admin portal

      1. Click "Services" in the left menu bar

      2. Click "Settings" under "Contact Center"

      3. Under Advanced Configuration, click "Go to Webex Contact Center Management"

  2. https://portal.ext.appstaging.ciscoccservice.com/portal/home.html

    1. This takes you directly to the admin portal


Agent Login

For an agent, use the following URL:

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For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.