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  1. https://admin.webex.com/login

    1. This logs you into Control Hub

    2. From Control Hub, you would need to cross-launch the admin portal

      1. Click "Services" in the left menu bar

      2. Click "Settings" under "Contact Center"

      3. Under Advanced Configuration, click "Go to Webex Contact Center Management"

  2. https://portal.extcjp.appstaging.ciscoccservicecisco.com/portal/home.html

    1. This takes you directly to the admin portal

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For an agent, use the following URL: