Veracity Networks Customer Knowledge-base

Veracity Softphones (VCaaS Communicator and Connect)



Learning Things:

Select from the following list to learn more about VCaaS operations and features.


New! SMS/Texting Available

As of January 2019, text messages sent to any Veracity number will also arrive in Veracity Communicator like a chat message. You can reply back like it's a chat and the original sender will receive your reply by SMS on their phone.

Note: This is an additional paid service that needs to be added and configured for each user.


As of 2021, some of the features on this page may apply only to older versions of VCaaS.

Additionally, VCaaS Communicator for mobile has been discontinued and replaced with Veracity Connect. Connect is end of life (EoL) and is no longer supported on iOS; some functionality is not available on both platforms.

For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.