FirstDigital Customer Knowledge-base

Finding The MAC Address Of A Polycom Phone

It is easy to find a MAC address on a Polycom phone. It's the hexadecimel (numbers & letters) code just above the bar code on the sticker underneath the phone. In this sample picture, the address starts with 0004F....

There is another way to check the MAC address. On the phone, press and hold down 1-4-7 at the same time.

For any questions, please contact Customer Support at (800) 213-1315 or (801) 379-3000.